TELEPHONE USE

• Telephones are intended for the use of serving our customers and in conducting the company’s business.

• Personal usage of the telephone is discouraged except for extreme emergency or very important work. All personal telephone calls should be kept brief to avoid congestion on the telephone line. In case, if you need to make any personal calls, you require giving the number to reception and the call will be connected through reception center only.

• To respect the rights of all employees, their  personal calls are being entertained, However they should inform family members and friends to limit personal telephone calls during working hours.

• The telephone expense being considerable expense is included in our audit section. Time to time you may be given EPABX report (print) of your extension. Our objective is to check on wrong/unwanted calls to be dialed from your extension. It may be official or personal calls.

• You will be sent the report and the same needs to be acknowledged and sent back to General Administration department. This report will not be for explanation, but reasons can be specified wherever you feel like. For e.g. if a call lasted for 20 minutes, you only need to mention that you are aware of it or not.

Telephone recording system :

• We have installed a telephoned recording system in our company which records all incoming and outgoing calls. The main objective is to guide the communications skill.

INTERNET USAGE

• Employees are allowed use of the Internet and e-mail when necessary to serve our customers and conduct the Company’s business.

• Employees can use the Internet when appropriate to access information needed to conduct business of the Company.  Employees may use e-mail when appropriate for Company business correspondence.

• Use of the Internet must not disrupt operation of the company computer network. In other words, downloads of heavy files and other surfing activity is to be avoided. Use of the Internet must not interfere with an employee's productivity. 

• Employees who are provided Internet connection should use the facility for the development of the organization and not for utility purpose.

• Each employee should be aware that Computer in the Company are LAN connected and so surfing of any site other than the recommended and informed by the management to the Internet users should not be opened.

• If found surfing any other website then the recommended or authorized to use, such incidence will be considered as a matter of serious offence and such issues can lead to termination also. It is also strictly prohibited to open personal E-mail accounts or to send without written consent from the HR Dept.

MOBILE USAGE

• You can always carry your personal mobile but restrict the usage and maintain the discipline otherwise it can be barred.

• Several companies do not entertain to carry the personal mobile inside the premises as it creates unnecessary disturbance but in our company we provide the liberty to carry your personal mobiles. However, it is your responsibility to maintain the discipline by minimizing the usage of your mobile. It is also advisable to keep the same on “SILENT” mode.

• There is no definition of minimum usage, henceforth company reserve the right to restrict one’s mobile if it is misused.